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This section contains articles about Repetitive Strain Injury (RSI), Cumulative Trauma Disorder (CTD) and other typing related injuries.



Piano Posture

Piano Posture

This year I had a subscription to a series of piano concerts at Carnegie Hall (NYC). I heard Yevgeny Kissin, Andras Schiff, Alicia Dellarocha, and several other top-notch pianists. I also observed their posture as they played. I made the following observations, which are perhaps relevant to our dialogue about posture:

All the pianists sat upright but apparently relaxed, without back support, on a flat or slightly forward-tilted bench. There was a different type of bench for each performer, suggesting that they had each brought or specified their own preferred bench.

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Making Computer Voice Dictation Usable

Making Computer Voice Dictation Usable

NCC DIGITAL DICTATE

The combination of Digital DictateTM and VoiceTypeTM Dictation provides the most advanced and feature rich computer based dictation available. This version of NCC Digital DictateTM is an add-on, enhanced interface for use with IBM's VoiceTypeTM Dictation for Windows and various Windows 3.1 applications (e.g. MS Word, WordPerfect). Digital DictateTM adds powerful enhancements that allow faster corrections, dictation rates and numerous other features outlined below. This version is not a stand alone product and requires VoiceTypeTM Dictation, which provides the speech recognition engine, and the appropriate Windows application.

There are separate versions of Digital DictateTM for direct dictation into specific Windows applications, using the VoiceType Dictation Recognition Engine (Part of IBM's VoiceType Dictation for Windows, which must be purchased separately). The system requirements are IBM's VoiceTypeTM Dictation for Windows; a computer system meeting VoiceTypeTM Dictation for Windows requirements; VoiceTypeTM Dictation Adapter and the specific Windows application for the Digital DictateTM version (e.g. MS Word, WordPerfect, Ami Pro, or other supported application).

Features And Benefits Of NCC Digital Dictate

  • Direct dictation into Windows applications with access to all functions while dictating
  • Versions for MS Word, WordPerfect, Ami Pro, and other Windows applications
  • Speech enabled editing
  • Powerful features for saving speaker model and deferring corrections
  • Increased dictation rates achieved with deferred corrections, SwitchItTM and
  • CardSwitchTM options. Allows users to concentrate on dictation, not word recognition and corrections
  • Faster correction process through the use of unique accuracy thresholds, AccutracTM highlights low accuracy words and Correct?ItTM provides automated proof reading and correction capabilities
  • Autosave protects long documents with user defined save parameters
  • Microphone "pause and restore" functions controlled with Speech commands
  • Additional Hardware and Software enhancement Add-On products are available

Product Comparisons

[These comparisons are based on internal NCC tests. Efforts were made to be fair and accurate. NCC strongly recommends that potential users evaluate each product. The technology involved in voice recognition is the result of hard work by hundreds of people throughout the world. NCC feels that all of these are worthy of your evaluation.]

  • COLUMN 1 = DIGITAL DICTATE + IBM VoiceType Dictation
  • COLUMN 2 = IBM VoiceType Dictation along
  • COLUMN 3 = Dragon Dictate
  • COLUMN 4 = Kurzweil voice
Optional use of portable recorder Yes No No No
Allows for deferred correction of dictation session Yes No No No
Access to all application functions while dictating, without updating the speaker model Yes No No No
Saving without updating the Speaker Model Yes Yes No No
Maximum Words Per Minute (Based on in-house tests) 70-100+ 60-80+ 30-40 30-40
Wireless Input options Yes No No No
Automated proof reading Yes No No No
Correction of selected words based on % recognition accuracy Yes No No No
Option for Telephone Input Yes No No No
Autosave of dictation with user defined parameters Yes No No No
Direct Dictation into major Windows text applications (word processors) limited functions
Dictation into any Windows application No No Yes Yes
Dictation without correcting unrecognized words Yes Yes No No
Voice Enabled Editing Yes Yes Yes Yes
Hardware assisted correction options Yes No No No
Voice Command Control Yes Yes Yes Yes
Uses any MPC sound card for input No No Yes No
Requires a Special DSP board Yes Yes No Yes
Version for OS/2 Warp No Yes No No
Version for UNIX No Yes No No
No need for viewing screen while dictating Yes Yes No No
Requires initial training Yes Yes No No
Provides for Speech control of Mic activation when off or muted Yes No Yes No
Recognition Engine type: Tri-Gram Tri-Gram Tri-Gram Tri-Gram
  • Tri-Gram: Best Recognition accuracy
  • Bi-Gram: Fair Recog. accuracy

Software Accessories

  • Add-On Vocabularies for Legal, Medical, Science and Business
  • NCC DIGITAL DICTATETM Versions for all major Windows text related software applications (e.g. WordPerfect, MS Word, Ami Pro, ccMail, MS Mail, Excel, Lotus 1-2-3)
  • Future plans for interfaces to a variety of Legal, Medical, Science and Business applications

Custom Digital Dictatetm Hardware

  • SWITCH-ITTM Foot pedal control switches between Dictation and Proofing/Correction Modes
  • CardSwitchTM Infrared wireless control, switches between Dictation and Proofing/Correction Modes
  • Freedom-ITM Wireless Headset Microphone and Speaker using 900mhz technology
  • Freedom-IITM Desktop Microphone/Speaker
  • PhoneMicTM Conversion unit for standard telephone into Dictation Microphone
  • IO-ControlTM Microphone and Speaker Level Control with Mic-Line and Line-Mic conversions
  • DAT-DirectTM hand held portable DAT recorder and player system includes TapeEaseTM interface hardware and software for seamless transcription within any Digital DictateTM application.
 
A sample of exercises for dexterity and technique

A Sample Of Exercises For Dexterity And Technique

a Synthesising Circle

The arms begin together in front of the body with the backs of the hands facing each other and touching. The arms are raised with the backs of the hands touching until about waist level. The backs of the hands gradually become horizontal and at about face level the hands separate and the fingers move upward. The fingers reach up as high as they can and describe as large a circle as possible on the way down. In descending the palms revolve forward until, at the lowest point, they face inwards.

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RSI Exercises 1

RSI Exercises 1

OOS mentioned in the article is the name used in New Zealand for RSI i.e we say Occupational Overuse Syndrome.

Why do workplace exercises?

F W Darby Senior Occupational Health Scientist (Ergonomics) Occupational Safety and Health Service, Department of Labour, Wellington

1 Introduction

Occupational health professionals advocate and teach workplace exercises, often for the prevention and treatment of back pain and occupational overuse syndrome. Why exactly, should workplace exercises be done?

This article seeks to answer some aspects of this question. A particular reason for doing exercises has perhaps been implicit in what the author has gleaned during several years contact with others in the occupational health field. The reason - that exercises can help develop dexterity and technique - seems to merit explicit description.

The principles to be discussed come, of course, from many sources. The exercises that will be described are for pianists, but seem to have equal application to computer users. By doing these exercises the innervation of muscles can be improved, and the efficiency of the use of the body can be increased. In theory, this should lead to more freedom from the aches and pains that beset so many keyboard operators. These principles are not new, and are doubtless known to many, but they seem to merit a fresh airing as they are quite new to the author.

One of the most enduring thoughts about exercises is that they need to be done in the right frame of mind. The mind needs to be engaged in the exercise. Many times the author has seen a group of keyboard users doing exercises, and it is evident that minds are elsewhere, typically in conversation with others in the group. How much more value seems possible if only minds were involved along with the muscles.

Students of Eastern martial arts appreciate this instinctively. In Tai-Chi and Yoga, for example, an aim is the integration of mind and body. (In documentaries of China, where the traditional shot of people doing Tai Chi is shown, we never hear any talking!) Students at schools of Indian classical drumming (in India) spend three years learning the drumming rhythms in their minds and verbalising them ("ta tiki ta" etc) , before they even touch a drum.

Some people don't wish to come into contact with religious overtones that they discern in these disciplines, and this, of course, must be respected. It seems easily possible, however, to improve technique and control without touching on the religious aspects.Here is a vignette that illustrates the importance of involving the mind:

Students enrolling at a University were divided into three groups - groups "A", "B" and a control group. At the start of the term, all the students were tested for their ability to shoot basketballs through the hoop, in the gymnasium. Group "A" then spent 20 minutes each day of the term practising shooting basketballs in the gym. Study group "B" sat in the gym for 20 minutes each day and thought about shooting the basketballs. The control group did neither. At the end of the term each student was tested again. The control group showed no average improvement. Group "A improved 24%, while group "B" improved 23% !

The principles of how exercises should be performed, as stated in the introduction to the pianists exercises, are as follows:

  • Never work to the point of fatigue.
  • Only exercises carried out with full concentration can be of use.
  • Even when exercising with a single finger joint, the whole body should be kept ready for action in a relaxed posture.

There is a clear parallel between these exercises, for a specific purpose, and the intent of Eastern "exercises".

There are at least five types of exercises that can be used at work. Each of these are explained in turn, the first four in brief.

  1. Aerobic warm up
  2. Tendon stretching
  3. Exercises to stimulate blood flow
  4. Exercises to lengthen shortened muscles
  5. Exercises to help develop dexterity and technique

1 Aerobic warm up

Warming up the body by gentle exercise which raises the heart rate has a role in all workplaces. Walking up and down several flights of stairs several times is a way of preparing the body for work. Minds need to be engaged so that you don't trip.

2 Tendon stretching

As aerobic exercises prepare the heart and lungs for activity, stretching prepares the tendons and the muscles for activity and has a place in all workplaces. The ACC has a set of posters called "Stretch after warm up". Stretches done before warm upmay overload the body. The mind needs to be engaged so that tendons are not overstretched.

3 Exercises to stimulate blood flow

Particular exercises to stimulate blood flow can be used to reverse the effects of muscle tension and to prevent occupational overuse syndrome. These can help all staff to relax, not just keyboard operators.

  1. Arm shakes: Let the shoulder go loose and shake the whole arm.
  2. Wrist flaps: Let the wrist go loose, flap the arm to make the hand flap about.
  3. Shoulder rolls: In a relaxed manner, circle the shoulders (hold the rest of the body as still as possible) so that they describe the biggest circle possible. The arms hang inactively while the shoulders move.

Exercises to lengthen shortened muscles

Sometimes, our work causes us to hold some muscles short - (e.g.: the ones on the top of the forearm, if the wrists are held raised while typing). These need gentle lengthening.

  1. Forearm turns: Straighten the arm, hold the fingers loose. turn the arm gently, both ways. Hold for a few seconds at the extremes.

The exercises just described have been found useful in the prevention (and treatment in some cases) of OOS. Other exercises are described in the OSH publication for the treatment of Overuse Syndrome. Some advise that we should "imagine the thick, warm, lifegiving blood flowing through the arteries" as we do these exercises. Certainly this manner of engaging the mind can do no harm!

5 Exercises to help develop dexterity and technique

Exercises can be used to promote dexterity and technique. Technique can be described as using the right muscles while avoiding the use of the wrong muscles.

Muscle movement is controlled by nervous impulses. Skill occurs when we send nervous impulses to the right muscle(s) at the right moments AND when we avoid sending unnecessary impulses. This applies to the muscle(s) involved in the movement and to the muscles not involved in the movement.

Skill therefore involves the brain, not just the muscles, and is a process of learning (to send the required impulses) and unlearning (to not send nonessential impulses). The area of control of skilled movements is in the lower part of the brain stem - an area beyond conscious control. This is essential - walking wouldn't be possible if we had to think about making every muscle move.

That we can walk is evidence of the high level of integration that takes place in movement control. Toddlers show this to perfection as they struggle to get upright, take a few steps, and then display ever increasing skill in walking. They also demonstrate that musculoskeletal habits take some time to learn. This is the same as saying that it takes time for the control of a new movement to pass from the conscious part of the brain to the brain stem. An analogy is that it takes time to design the software.

That technique is located in the brain stem is demonstrated easily. Whenever I type the word "muscles" it usually comes out "muslces". My fingers have got into the habit of pressing the "lc" rather than "cl". It's the same with words like "fortunatley". This is like a bug in the software.

The disadvantage of this highly integrated control is that if we learn a muscle action incorrectly it becomes difficult to reverse. Once a bug is in the program, it stays there, and is difficult to locate. Sir Yehudi Menuhin, in his autobiography, describes the lengthy struggle he had to reverse an aspect of his technique that was preventing him from going on to (even) greater ability in the particular skill of playing the violin.

It is therefore vital that we begin keyboard work with a good technique. If we have a poor technique, then there is good news - it can be reversed through help from exercises. What we need to do, effectively, is to reprogram the software that controls movement. The brain stem is very receptive to reprogramming. Exercises, that break the complex movement (of, say keyboarding) down in to small parts by concentrating on each individual muscle action have been used for centuries. Pianists exercises, for example, go back to the time of the early French composer, Couperin.

An obvious exercise for keyboarders might be exercising to practice how to raise the arms to the keyboard! This is not trivial - one of the most common observations about keyboarders is that the muscles in the shoulder region are tense.

In doing exercises for this purpose, we must be prepared for time to take its course and do its work as we do exercises in a relaxed and patient manner. Frustration over slow progress will fight against the reprogramming process, and must be put aside.If we do exercises in a relaxed and flowing manner with the confident expectation of success, then we can expect that our technique will improve.

This principles is mentioned in the introduction to the exercises for pianists:

"The gymnastic movements given below are intended, first of all to facilitate correct innervation of the movement required in piano playing."

There are further reasons for exercising. The introduction to the pianists' exercises shows why the development of technique for typing (using the fingers, hands and arms) requires attention to the entire body:

"...complementary training is necessary because the movements required at the piano do not make thorough use of the full mobility of the muscles. Gymnastics help to develop the muscles more quickly because, in addition to the smaller and more strongly controlled movements required by the instrument, they also involve full and free movements"

In the normal course of events, many of the muscles involved in keyboarding will never get the opportunity to become fully innervated. So we need to prepare the entire body so that the small movements done by many of the muscles not directly involved in the keyboard movements can be done with the least effort and, therefore, the greatest effect.

Looking at it another way, an important biomechanical principle is that muscles should not be involved in holding and fine work at the same time. This, of course, happens in keyboard work, computer or piano. The shoulder muscles are required to position the arms, and in turn the wrists and hands, so that the fingers can perform very finely controlled, accurate and sequenced actions. One researcher thinks that this conflict between the roles of the muscles is a main contributor to the OOS problem.

Even though the shoulder area appears to be still and, we might be tempted to think, uninvolved in the execution of keyboard work, it is probably the most vital area to concentrate on. So the shoulder muscles must be part of the exercise regime so that their use occurs in the most relaxed, least tense manner possible. (It is worth noting that we need to know about posture and relaxation if we are to do exercises well).

A theoretical analysis reported in the ergonomic literature is relevant at this point. It concerned the way in which the three muscles run across the knee joint. The analysis examined the way these three muscles could be co-ordinated to sustain a posture with a small amount of knee bending. The analysis showed thatthe endurance time of the posture depended on the efficiency of muscular co-ordination. With efficient co-ordination the holding time for the posture was eight times longer than with inefficient co-ordination. The consequence of this is exactly in line with the principles we are discussing - that it is possible to use the body efficiently or inefficiently. The author of the analysis suggested that retraining of workers could be employed to improve the efficiency of muscle co-ordination. Here, of course we are outlining a way of doing this retraining - using exercises.

Another factor is that if the muscles of the shoulder area become shortened, they may restrict the flow of blood to the arms by pressing on an artery that runs across the chest and supplies blood to the arms.

Fifty seven exercises are described in the original article. Here is a selection of seven of them that apply to the upper part of the body. They give the flavour of the exercises and are ones that seem good for computer keyboard users. The titles of the exercises are the ones in the article and apply to pianists, but the parallel with computer use is obvious.

Next, read a sample of exercises for dexterity and technique.

 
Motion Based Ergonomics Keyboard Retraining II - "Mousing"

Motion Based Ergonomics Keyboard Retraining II - "Mousing"

Reprinted from The RSI Network - Issue 41 - September'99

Norman J. Kahan, MD

(408) 725-7277, Fax: (408) 725-2625

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Vivienne Griffin

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In recent years, the mouse has become an integral tool for most computer programs as well as for working “on line”. Unfortunately, as computer users have become more dependent on mouse input devices, the number of repetitive strain injuries (RSI) related to the mouse has been on the rise. Most of these injuries can be traced back to both faulty movements and awkward postures when using the mouse. Typical trouble spots include the wrist, forearm, elbow, shoulder, and neck, resulting in pain, impairment, and even disability.

To complicate matters, the number of “mice” now include many options, including traditional a two or three button mouse, (mechanical or optical) trackball, mouse pen, joy stick, touch pad and glide point. There are even foot and head mice. The following pitfalls and guidelines apply to whichever mouse you choose to use. Remember, gadgets alone won’t prevent the development of RSI, but learning how to use them properly can.

Most Common Risk Factors Associated with the Mouse

  1. Poor placement of the mouse—i.e., too high, low, or far from easy reach: The placement of your mouse is the most important aspect of mouse use! Bringing the mouse as close as possible to the body minimizes strain to the shoulder, elbow and wrist.

    Suggestions:

    • Use a keyboard tray with sufficient space for both your keyboard and mouse. Never place your keyboard on your mouse tray while your mouse sits on a desk surface that is higher than the keyboard and far from reach.
    • Try using a keyboard tray which wraps around, allowing the mouse to sit closer to the body.
    • Try using a mouse bridge, a platform that sits over the number pad of your keyboard. This dramatically minimizes the need to reach for the mouse.
    • Investigate a split keyboard or mini touch keyboard which does not have the numerical pad attached. This will shorten your keyboard by approximately three inches, therefore reducing your reach.
  2. Grip force (aka "choking"): How tightly do you grip your mouse? Do your hands or forearms tire after using the mouse for a prolonged period of time?

    Suggestions:

    • Bring the mouse as close to your body as possible.
    • Lightly rest your hand and fingers on the mouse. The weight of your hand is more than enough to maneuver a mechanical mouse. If you are using a joystick or mouse pen, soften your muscles and keep your wrists loose.
    • Check to see if your pinky, thumb, or middle finger is tense. If so, relax them.
  3. Initiating motions at the wrist—ulnar and radial deviation:

    Suggestions:

    • Bring the mouse as close to your body as possible.
    • Rather than move the mouse only from the wrist, allow your forearm, wrist, and hand to move together. Your fingers, wrist and hand should feel loose and fluid.
    • Make sure you have enough cord to allow for full range of motion.
  4. High "clicking" finger:

    Suggestions:

    • Look down at your hand when you mouse. Do you see either the index or middle finger raised up? If so, settle them on the mouse. The mouse buttons are more resistant than you think.
    • There is no reason to ever leave the surface of the click button. The travel is small and requires minimum effort.
  5. "Clicking and dragging": Several mouse functions require you to click and drag, which can put undue strain on your body.

    Suggestions:

    • Try using a mouse input device that has a click-lock feature. This will eliminate the need to click and drag.
    • When highlighting text, pulling down menu bars, or scrolling, use key commands instead.

Commonly Used Mousing Key Commands

Many tasks that you currently do with the mouse can easily be done using key commands instead. You may elect to alternate between key commands and mouse use, or over the next few weeks learn and use key commands on a consistent basis. Key commands are easy to learn and are a lot easier on the body.

  1. Cursors—to move the cursor around the screen, the following keys are available:
    • Arrow Keys (up, down, up & down)
    • Page Up / Down (moves cursor half a screen up or down)
    • Home / End (moves cursor to beginning or end of a line)
    • Ctrl + Right or Left Arrow Keys (allows the cursor to skip words)
  2. Selecting Text—to select or highlight text:
    • Hold down the shift key and use the Arrow, Page Up/Down, or Home/End keys.
  3. Editing—to cut, copy, and paste, select your text and use the following key combinations:
    • Ctrl + X = Cut
    • Ctrl + C = Copy
    • Ctrl + V = Paste
    • Ctrl + B = Bold
    • Ctrl + I = Italics
    • Ctrl + U = Underline
  4. Open Menus—to go into a menu and select a task:
    • Under each menu option you will find a letter in each word that is underscored, i.e., File or Edit.
    • ALT + Underscored letter opens file.
    • ALT + F = File, ALT + E = Edit etc.
    • Once you are in the menu, you will see more letters underscored. Simply strike the desired letter. There is no need to hit the ALT key once you are in the menu.
    • If you are in a dialogue box, then ALT + Letter has to be used. The TAB key gets you from field to field. Enter will activate the OK or Cancel Button.
  5. Printing Documents
    • Ctrl + P = Print
  6. Minimize Programs
    • ALT + Space Bar + N = Minimize
  7. Toggling—to go between different programs that are already open:
    • ALT + TAB (holding down the ALT button)
  8. Navigating on the Web
    • Use Arrows or Page Up / Down to scroll
    • ALT + Right Arrow = Page Forward
    • ALT + Left Arrow = Page Back

About the Authors:

Norman J. Kahan, MD, a physiatrist (specialist in physical medicine and rehabilitation), and Vivienne Griffin, a concert pianist, have developed the Motion Based Ergonomics™ (MBE™) Keyboard Retraining Program, an innovative and effective program designed to address RSI problems associated with improper use of the computer keyboard and mouse. To date, this retraining program has helped over 1,000 patients throughout Silicon Valley [Santa Clara County, California, U.S.—Ed.].

 
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